According to a brand new online customer survey by Uber, customer loyalty does indeed generate income.
The experts in marketing and customer loyalty created an informative whitepaper according to their latest conclusions to educate businesses as to what consumers love about loyalty.
The professionals said that an astounding 93% of consumers could be more likely to spend more money with a specific brand if it had excellent customer loyalty schemes. As well as an overwhelming 86% of those surveyed said that they would be more more likely to go to one retailer over a competitor if there was a valuable loyalty programme to sign up.
These bits of information show how important a loyalty scheme is for customer retention which is essential in these difficult economic times. It costs a business more money to draw in a new customer than it does to keep one, so save money today and preserve your valuable consumers for potential success.
Give back to your purchasers to enable them to stick with your brand and see value. Customers who obtain advantages will feel valued and essential, and eventually they will really feel like you are going the extra mile to keep them, as if they’re special.
Consumers no longer request the points make prizes model and consumers wish to have the feel-good factor. 75% of respondents noted that they want to initiate jealousy amongst themselves and their friends to see who got the cheapest price and who got exclusive extras for being members.
So talk to the specialists at Uber today and let them advise your business on marketing and loyalty strategies.